Big Agnes Footprint Big House 4 Big Agnes

Fast Shipping & Professional Packing

We have a range of shipping options because of our long-term partnership with UPS FedEx DHL. Our warehouse staff will package every item to our exacting specifications. Your goods are thoroughly checked and secured properly prior to shipping. We ship to hundreds of thousands of customers every day across various countries. This shows how we're dedicated to be the largest retailer on the internet. We have distribution centers as well as warehouses across Europe and the USA.

Note that orders containing more than one item will be given a processing time according to the particular item.

Prior to shipment before shipping, we'll inspect thoroughly the items you've purchased. The majority of orders are shipped within 48-hours. The time to deliver varies from 3-7 days.

Returns

We do not manage the stock in our warehouse or factory. The stock can change at any time. Please be aware it's possible your order will run out of stocks once you've placed your order.

The policy is 30 days. If 30 days have passed from the date you purchased the item, we will not be able to offer you a return or exchange.

Your item should be in the original packaging and not be used. It must also be returned in the original packaging.